Frequently Asked Questions

Everything you might want to know about our products, ingredients, orders, and how we make food the natural way.

What makes your sugarcane vinegar different from regular vinegar?

Our vinegar is made from fresh-pressed sugarcane juice that is naturally fermented and aged using traditional methods. Unlike synthetic vinegar made from diluted acetic acid, ours develops its flavor through real fermentation, giving it a milder, smoother taste with natural depth.

Is your vinegar raw and unfiltered?

Yes. Our sugarcane vinegar is naturally fermented and unfiltered, which helps retain its natural character, flavor, and beneficial acids.

Does your vinegar contain any artificial additives or preservatives?

No. We do not add artificial colors, flavors, or synthetic preservatives. It is made using real ingredients and natural fermentation only.

What is Ganna Imli Chutney made from?

Our chutney is made with real tamarind (imli), natural sweeteners, spices, and preserved using sugarcane vinegar instead of artificial preservatives. It’s slow-cooked in small batches for a rich, homemade-style taste.

Is the chutney very spicy?

No, it’s more sweet and tangy than spicy. The flavor is balanced to complement snacks and meals without overpowering them.

How can I use sugarcane vinegar in my kitchen?

You can use it in:

• Salad dressings

• Marinades for paneer and vegetables

• Chutneys and pickles

• Soups and sauces

• Everyday Indian cooking where a mild tang is needed

How can I use Ganna Imli Chutney?

It pairs perfectly with:

• Samosas, kachoris, pakoras

• Chaat and street-style snacks

• Sandwiches and wraps

• Parathas and Indian meals

• As a dip or glaze

How should I store the vinegar and chutney after opening?

Store both products in a cool, dry place. After opening, keep them tightly closed. Refrigeration is recommended for chutney after opening to maintain freshness.

What is the shelf life of your products?

Shelf life is mentioned on each product label. Since we avoid heavy artificial preservatives, we recommend consuming them within the suggested period for the best taste and quality.

Do you source your ingredients locally?

Yes. We work closely with local farms and suppliers to source fresh, high-quality ingredients, including sugarcane used for our vinegar.

Are your products suitable for vegetarians?

Yes, both our sugarcane vinegar and Ganna Imli Chutney are 100% vegetarian.

Do you offer returns if a product is damaged?

Yes. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos or videos, and our team will assist you.

How long does delivery take?

Orders are usually dispatched within a few working days. Delivery timelines vary by location but typically take 3–7 days across India.